Support

E-mail support@atesensoftware.com. We answer within 2 business days (Team plan: within 1 business day). Please include your library name and the time of the publish, never passwords or tokens.

Common issues

No changelog after publishing — check the library on your dashboard: status must be “active”. Changelogs arrive 1–3 minutes after the publish.
Images missing — the connected Figma account probably has a View/Collab seat (Figma allows it 20 image calls a month). Reconnect with a Full or Dev seat.
Slack/Discord/Teams stopped receiving — the webhook was deleted on their side. Add the destination again.
“You need can edit access” — ask the file owner for edit access, or let them connect the library.

Libnotes · Samet Ateşen, trading as Atesen Software, Sakarya, Türkiye